Returns & Exchanges

At GolfRoots, we want you to be fully confident in your gear, which is why we offer a 30-day playability guarantee on all clubs and apparel. If your new equipment doesn't lower your score or fit your game, we make the return process as seamless as a perfect putt.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email to ensure tracked and insured transit.

• 3.
  Pack Your Gear

  Securely place the items in their original packaging or a similar protective box to prevent damage during shipping.

• 4.
  Receive Your Refund

  After our pro shop inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.